You cannot copy content of this page

Recruitment for Client Service Officer (Maiduguri) at Stanbic IBTC Bank

Filed in JOB, RECRUITMENT by on June 27, 2019 0 Comments

Recruitment for Client Service Officer (Maiduguri) at Stanbic IBTC Bank; Stanbic IBTC Bank job recruitment is currently on, seeking for intelligent young Nigerians willing to grow global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. What are waiting for APPLY NOW. Below is the guide and requirements for a successful application.

Stanbic IBTC Bank officially invite application from every qualified and suitable candidate seeking for a job, the job screening is promised to be simply for everyone, what is required from every candidates is here below. Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

 

 

Apply now for Client Service Officer (Maiduguri)

Job ID: 40797
Location: Lagos
Job Sector: Banking
Retail & Business Banking

Job Purpose

  • To render frontline service support

Key Responsibilities/Accountabilities
Control chequebooks:

  • Attend to telephonic queries regarding cheque books.

Control Automated Teller Machine (ATM) cards:

  • Receive and handle ATM cards according to laid-down policies and procedures.
  • Ensure the ATM cards are locked away overnight.
  • Dispatch and receive ATM cards to/from away branches.
  • File ATM cards in received-date order.
  • Handle retained ATM cards according to laid-down procedures.
  • Perform daily balancing of ATM cards in conjunction with the Asset Custodian
  • Attend to all telephonic enquiries regarding ATM cards.

Statements:

  • Issue off-cycle statements at customer’s instance and take charges as appropriate
  • Keep records of all source instructions from customers

Reactive Selling:

  • Identify cross-selling and migration opportunities and sell products/services reactively.
  • Participate in tactical sales/marketing activities as required.

SIPML Management:

  • Attend to all pension enquiries
  • Processing of client withdrawal application.
  • Processing of client change of account information and signature
  • Processing of NSITF transfer.
  • Processing of deceased person benefit withdrawal.
  • Print statement of account and registration certificate for the client
  • Cross sale.
  • Render daily report on applicable platform.

SIAML Management:

  • Attend to all Asset management enquiries
  • Processing of client subscription.
  • Processing of client redemption
  • Processing of client change of account information.
  • Processing of deceased person redemption
  • Print statement of account and registration certificate for the client
  • Dispatch all document to appropriate unit after execution
  • Cross sale

Requirements
Preferred Qualification and Experience:

  • A Bachelor’s degree in any related field
  • 0-2 years banking experience, preferably interfacing with customers.
  • Strong relationship management background.
  • Experienced in upholding the highest levels of service.
  • Experience in completing credit applications successfully.

Knowledge/Technical Skills/Expertise:

  • Relevant business/financial qualification
  • Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).
  • Demonstrate high levels of computer literacy – able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

 

If this post has made any value to you, please kindly share on Twitter, Facebook, G+, Whatsapp or Email it to friends. There are buttons below for this (easy to use too)!

Tags:

Leave a Reply

Your email address will not be published. Required fields are marked *